Junior Helpdesk Level 1 / 2 – GERM M/F

Join a familiale company !

Are you looking forward to take a new role as a Junior Helpdesk Level 1 / 2 – GERM M/F ?

Junior Helpdesk Level 1 / 2 – GERM M/F

The company is looking for someone who already has a first experiences in users support. You will have the opportunity to evolve in this company.

Your Responsibilities as Junior Helpdesk Level 1 / 2 – GERM M/F :

You will provide support to users on call and on site.
You will carry out duties in compliance with established protocols.
You will install, set up, and troubleshoot software and hardware on computers in accordance with user requirements.
You will manage licenses.
You will update and document processes.
You will maintain a degree of customer satisfaction and efficiently handle problems to ensure a great user experience.

Your Profile as Junior Helpdesk Level 1 / 2 – GERM M/F :

You have a first experience in support and wants to improve your skills.
You must be fluent in German (Mandatory), English and French is an asset.
You already worked on MS Office and Windows
You are a curious and a good communicator.

If you are interested by this role of Junior Helpdesk Level 1 / 2 – GERM M/F, do not hesitate to apply.

We are looking forward to receiving your resume.

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